What types of products do you offer?
Toys Dealers specializes in a diverse selection of high-quality plush toys and action figures. Our offerings include unique items such as the Among Us Stuffed Plush and the Deadpool Action Figure from the X-Men Legend Series, catering to collectors and fans of all ages.
How can I place an order?
To place an order, simply browse our online store, select the desired items, and add them to your cart. Once you are ready to purchase, proceed to checkout, where you will enter your shipping information and payment details to complete the transaction.
What is your shipping policy?
We offer various shipping options, including Economy Shipping, Express Shipping, and Free Shipping for orders above a certain value. Processing times typically range from 2 to 5 business days, and delivery times depend on the chosen shipping method and destination.
What is your return policy?
We have a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. For orders shipped within the European Union, a 14-day cooling-off period applies, allowing returns for any reason.
How do I track my order?
Once your order has been shipped, you will receive a tracking number via email. This number can be used to track your shipment directly through the carrier's website or via third-party tracking platforms.
What should I do if my item is damaged or defective?
If you receive a damaged or defective item, please inspect your order upon reception and contact us immediately at helptoysdeals@gmail.com. We will evaluate the issue and provide instructions on how to proceed with a return or exchange.
Do you offer international shipping?
Yes, we offer international shipping. However, shipping costs and delivery times may vary based on the destination. Customers are responsible for any import duties, taxes, or extra fees charged by customs authorities in their respective countries.
How can I contact customer service?
You can reach our customer service team via email at helptoysdeals@gmail.com. We are here to assist you with any questions or concerns you may have regarding your order.
Orders
How do I make a purchase?
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How do I know if my order is confirmed?
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Can I change my shipping address after my order is placed?
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Shipping & Returns
Do you ship internationally?
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When will my order be shipped?
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What is your return policy?
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How long will it take until I receive my order?
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